I started my day however at one of the laundromats in town. When my parents were here they insisted that we take my rugs and blankets to Suds to have them wash and fold for me. That gave us time to tool around Sacramento and drink great sangria at Tapa the World -- get it top of the world...tapas...
Anyway, when we picked up the 2 rugs and 3 blankets (which came to a whopping total of $38!!) my lovely white bathmat was GREEN. See, they washed it with my green kitchen mat. Can we say dumb ass?
So, the next day we went into complain and were met with a lovely man who apologized for the mistake, took the mat and our ticket and said someone would call. Five days later and no call, I marched back in there, pointed at my mat on the shelf, wrote my number down AGAIN and was promised a phone call from the owner. Since I had yet to receive a call I went in today with a receipt for a new mat and just asked to be reimbursed. No problem, right?
The girl on duty was the same as last time. She could not believe that the owner had failed to call me. She rang him, but he didn't pick up so she left a message. There was no way that I was leaving there without a resolution.
My side: I have been back here three times and no one had the courtesy to call me. I had to not only buy a new mat, but matching towels and accessories since I no longer had a matching set. I only asked them to pay for my new mat which was $20.
Her side: I don't have the authorization to give you money.
So after asking repeatedly what I should do, because I knew if I left no one was going to call me -- she caved and gave me $20 out of her own pocket. I left my receipt so she could get the money from her slacker of a boss.
As I walked out, I thought I heard her cry.
Am I going to hell?
2 comments:
Well, if you are - for this - you will certainly see her boss down there too (probably on a lower level). Don't worry, I'll come visit :)
me too!
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